Do you have a leaky loo?

In a recent survey of smart meters fitted in 4,100 homes in south London, Thames Water found that 5% of homes had a constant stream of water into the WC pan aka a Leaky Loo, and 90% were from failing ballvalves, not, as might be expected, from failing flush valves.   The

Hard and soft water

Anyone who lives in a hard water area in the UK (60% of homes) will be familiar with scale in kettles, on taps and shower screens, a lack of lather from soap, washing powder, etc, scum around baths and scratchy towels. While visible scale is unsightly and hard water is